Welcome to HeyElvo. These Terms of Service (“Terms”) govern your access to and use of the website heyelvo.com, including all related subdomains, services, content, and digital products (collectively, the “Services”) operated by HeyElvo (“we,” “us,” or “our”).

By purchasing, accessing, or using any HeyElvo product or service, you acknowledge that you have read, understood, and agree to be legally bound by these Terms. If you do not agree, please do not access or use our Services.

1. Overview

HeyElvo provides digital productivity tools, templates, and related materials intended to help users organize, plan, and manage personal or professional tasks using Notion and other compatible platforms. All content and materials available through HeyElvo are protected under applicable intellectual property laws.

2. Eligibility

To access or use our Services, you must:

• Be at least 18 years old (or the legal age of majority in your jurisdiction).
• Have the legal authority to enter into these Terms on behalf of yourself or your organization.
• Provide accurate and complete information when making a purchase or creating an account.

By purchasing or accessing our Services, you represent that you meet these requirements.

3. Digital Product License and Usage

When you purchase a product from HeyElvo, you are granted a personal, non-exclusive, non-transferable, revocable license to use the product for your individual use only.

You may not:

• Share, distribute, resell, or sublicense any HeyElvo product or derivative works.
• Make our products available to others via shared drives, online workspaces, or public links.
• Reproduce, modify, or claim any product or portion thereof as your own.
• Use our products to create competing products or templates for resale.

Violation of this license may result in legal action and termination of access to the purchased product.

4. Payments and Pricing

We reserve the right to adjust pricing, run promotions, or modify product listings at any time without prior notice. Once purchased, the price you paid is final and will not change.

5. Delivery of Digital Products

After successful payment, you will receive immediate access to your digital product via email or download link.
It is your responsibility to ensure your email address and Notion account (if applicable) are entered correctly at checkout.

If you do not receive your product within one hour of purchase, please check your spam folder or contact us at hello.heyelvo@gmail.com.

6. Refunds and Returns

Due to the digital and instantly accessible nature of our products, all sales are final.
We do not offer refunds, exchanges, or cancellations once a product has been delivered or accessed.

Exceptions may be made only in cases of:

• Duplicate purchases caused by technical error.
• Non-delivery of the digital product due to an issue on our end.

7. Product Updates and Access

Your purchase includes lifetime access to the purchased product and all future updates.
HeyElvo reserves the right to modify, enhance, or discontinue certain product features at any time. Updates are automatically included at no additional cost.

8. Intellectual Property Rights

All content, branding, digital products, templates, guides, design elements, and written materials on heyelvo.com are the exclusive intellectual property of HeyElvo.

You agree not to:

• Copy or redistribute any content from our website or templates.
• Remove or alter copyright notices.
• Use HeyElvo branding, assets, or designs without written permission.

Unauthorized use of our intellectual property may result in civil and/or criminal penalties under applicable laws.

9. Prohibited Conduct

You agree not to use our Services to:

• Engage in illegal, fraudulent, or deceptive activity.
• Attempt to gain unauthorized access to any part of our systems or data.
• Upload or transmit harmful code, malware, or disruptive content.
• Misrepresent yourself or impersonate another person or entity.

We reserve the right to terminate or restrict access to anyone who violates these Terms.

10. Third-Party Platforms

Our products are built to work with Notion, a third-party platform operated by Notion Labs Inc.
HeyElvo is not affiliated with or endorsed by Notion Labs. Your use of Notion is subject to its own Terms of Service and Privacy Policy.
We are not responsible for issues, downtime, or changes made by third-party services that affect product functionality.

11. Disclaimer of Warranties

All HeyElvo products and services are provided on an “as-is” and “as-available” basis.
We make no warranties or representations regarding:

• The completeness, accuracy, or reliability of our digital products.
• The uninterrupted availability or error-free operation of our website.
• Fitness for a particular purpose.

You use our products and website at your own discretion and risk.

12. Limitation of Liability

To the fullest extent permitted by law, HeyElvo, its owners, and affiliates shall not be liable for any indirect, incidental, special, or consequential damages arising out of or related to the use or inability to use our products or website.

Our total liability shall not exceed the amount paid by you for the specific product that caused the alleged damage.

13. Indemnification

You agree to indemnify, defend, and hold harmless HeyElvo, its affiliates, and employees from any claims, damages, or expenses arising from:

• Your use or misuse of our products.
• Violation of these Terms.
• Infringement of intellectual property or third-party rights.

14. Termination

We reserve the right to suspend or terminate your access to our products or Services at any time without notice if you violate these Terms or engage in unlawful or abusive behavior.

Upon termination, your right to use the Services will immediately cease, and any licenses previously granted will be revoked.

15. Governing Law

These Terms shall be governed by and construed in accordance with the laws of England and Wales.
Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts located in the United Kingdom.

16. Changes to These Terms

We may update or modify these Terms at any time to reflect legal, operational, or business changes.
The updated version will be posted on this page with a revised “Last Updated” date. Continued use of our Services constitutes acceptance of the updated Terms.

17. Contact Information

For questions regarding these Terms or your purchase, please contact:
HeyElvo Support Team
hello.heyelvo@gmail.com