Thank you for shopping with HeyElvo. Please read this Refund Policy carefully before making a purchase.

1. Digital Products

All products sold through HeyElvo are digital goods delivered electronically. Once access has been granted, files cannot be physically returned.

However, we offer a 30-day money-back guarantee so you can try our system risk-free.

2. 30-Day Money-Back Guarantee

We want you to feel confident in your purchase.

If within 30 days of purchase you feel that the product does not meet your expectations or does not help you feel more organised and in control, you may request a refund.

To request a refund, please email hello.heyelvo@gmail.com with your order confirmation and a brief explanation of the issue. Refund requests must be made within 30 days of the original purchase date.

Approved refunds will be issued to the original payment method within 3–5 business days.

3. Refund Eligibility

Refunds under the 30-day guarantee apply to:

• First-time purchases only
• Requests submitted within 30 days of purchase
• Products that have been delivered and accessed as intended

4. Refunds Not Granted For

Refunds will not be provided in cases of:

• Requests made after the 30-day period
• Repeat refund requests from the same customer
• Failure to use the product due to lack of familiarity with Notion, where support and guidance have already been provided
• Issues caused by third-party services or user error unrelated to the product itself

5. Technical Issues & Support

If you experience any technical issues with access, duplication, or setup, please contact us at hello.heyelvo@gmail.com. We are committed to helping resolve technical problems before a refund is considered.

6. Acknowledgment

By completing a purchase on HeyElvo, you acknowledge that you have read, understood, and agreed to this Refund Policy.